This tool allows you to present your FAQs in a professional and clear way on your website. You can add as many questions to a page as you like and you can also seperate questions across multiple pages.

Adding a new question:

1. Click on the FAQ's tab when you are logged into your website account and select Questions. You will see the FAQ Question screen below:
   
2. Click on the Add Question button. You will see the FAQ Questions screen below:
   
3. Enter the following details:
   • Category: This allows you to categorise your FAQs for easy reference. Note: the category is not displayed or referenced on the front end by default. To add a new category, click the 'New' link. You can also manage the categories via the Categories tab at the top of the page.
   • Question: Add the actual question - eg. “How long would my order take to ship?”
   • Answer: In the answer field, you can place text, images, links that relate to your question.
4. Click the Save Question button.

To see how to add new FAQ Categories, please read our article on Adding a frequently asked question category